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	<title>Career Advancement &#38; Transition Coaching &#187; Influencing</title>
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	<link>http://www.myfactorcoach.com</link>
	<description>Lessons learned, tips and tools to help you Optimize your Factor during your career transitions and reinventions.</description>
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		<title>How to Engage Your Customer</title>
		<link>http://www.myfactorcoach.com/2008/09/23/engage-your-customer/</link>
		<comments>http://www.myfactorcoach.com/2008/09/23/engage-your-customer/#comments</comments>
		<pubDate>Wed, 24 Sep 2008 03:41:10 +0000</pubDate>
		<dc:creator>Michelle Awuku-Tatum</dc:creator>
				<category><![CDATA[Career Management]]></category>
		<category><![CDATA[Leadership Effectiveness]]></category>
		<category><![CDATA[Lessons Learned]]></category>
		<category><![CDATA[Customer Relationships]]></category>
		<category><![CDATA[Influencing]]></category>
		<category><![CDATA[Persuasion]]></category>
		<category><![CDATA[Sales]]></category>

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		<description><![CDATA[Chris Sharma, is a personal shopper for Nordstrom. As the chain&#8217;s top performing salesperson for a number of years, Chris has exceeded $2 million in sales for the third year running. His&#8217; entrepreneurial spirit was acknowledged by Blake W. Nordstrom, President of Nordstrom in the 2007 Annual Report. In How to Sell in a Lousy Economy, Chris shares 10 success factors that enable him to serve clients and deliver outstanding results for himself and his company:

Create options for your customers and then let them make the choice.
Identify your passion and live it intensely, so that there is no doubt in the customer’s mind that you care.
Get to know your customer [...]<hr /><hr />]]></description>
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