How to Engage Your Customer

Posted Under Career Management, Leadership Effectiveness, Lessons Learned

Chris Sharma, is a personal shopper for Nordstrom. As the chain’s top performing salesperson for a number of years, Chris has exceeded $2 million in sales for the third year running. His’ entrepreneurial spirit was acknowledged by Blake W. Nordstrom, President of Nordstrom in the 2007 Annual Report. [Read more]